Privacy Policy

1. Information We Collect

When you submit an estimate request or contact form, we may collect:

• First and last name
• Phone number and email address
• Project address or location details
• Project description and the services you are interested in
• Optional project photos you choose to upload (up to 5 images)
• Technical data such as your browser type, device, and the pages you visit

2. How We Use Your Information

We use the information you provide to:

• Review your project and provide an accurate estimate
• Contact you to discuss your excavation or site work needs
• Schedule site visits or consultations
• Respond to your questions and inquiries
• Improve our website, services, and customer experience

We do not sell, rent, trade, or distribute your personal information to any third party — ever. The information you provide stays with AJB Excavation LLC and is used only to serve you.

3. SMS Text Messaging Consent

By providing your phone number and checking the SMS consent box on our estimate request form, you consent to receive SMS text messages from AJB Excavation LLC related to your project inquiry, estimate, scheduling, and related service communications, as well as promotional offers, sales, announcements, and review requests. Your consent covers both transactional and marketing-related messaging.

• Message frequency varies based on your project and our communications with you, but is typically limited to a few messages per month.
• Standard message and data rates may apply according to your mobile carrier plan.
• You may opt out of receiving SMS messages at any time by replying "STOP" to any message we send.
• For help or support, reply "HELP" to any message, or call us at (937) 708-6151.
• After opting out, you will receive a one-time confirmation message. You may opt back in by submitting a new request or contacting us directly.

We send both transactional messages (project updates, scheduling, and estimates) and marketing messages (promotional offers, sales, and review requests). Marketing and promotional messages are sent only with your explicit consent. You may opt out of marketing messages at any time by replying "STOP" while still receiving transactional messages related to an active project, unless you request to stop all communications. We do not sell, rent, or share your mobile number with third parties for their own marketing purposes.

4. How We Protect Your Information

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Cookies & Analytics

Our website may use cookies and analytics tools to understand how visitors use our site and to improve performance. You can choose to disable cookies in your browser settings. Disabling cookies may affect some website functionality.

6. Third-Party Services

We may use trusted third-party tools to manage form submissions, customer relationships, text messaging, and website analytics. These providers handle your information in accordance with their own privacy policies and only process data necessary to deliver their services to us. We do not authorize these providers to sell or share your information for their own marketing purposes.

7. Your Rights

You may request access to, correction of, or deletion of your personal information at any time. You may also opt out of SMS messaging by replying "STOP" to any message. To exercise these rights or ask a question about your data, please contact us using the information below.

8. Children's Privacy

Our website is not directed to children under 16, and we do not knowingly collect personal information from minors. If you believe a child has provided us with information, please contact us so we can remove it.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised "last updated" date.

10. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us: